How to RESPOND to a difficult conversation

We have discussed WHEN to respond to a difficult talk (WHEN to have a Courageous Conversation) We have looked at HOW to INITIATE a Courageous Conversation (How to Initiate a Courageous Conversation) Now its time to discuss how to RESPOND to a challenging conversation! ¬†Click here: ¬†How to RESPOND. Some points to take away with you: 1. Take a deep …